Privacy Policy 

Last updated: January 7, 2025

Our Commitment to Your Privacy

 

At Curious Crow Books, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data when you interact with us.

Who We Are

We are Curious Crow Books, operated by Victoria Roxburgh (writing as Tor Roxburgh), based in Victoria, Australia. You can contact us at:

PO Box 433

Ballan, Victoria

Australia, 3342

contact@torroxburgh.com 

Information We Collect

We collect minimal personal information, specifically:

– Email addresses

– Names (when provided)

– Any additional information you voluntarily share with us

We collect this information through:

– Our website

– In-person presentations (initially recorded on paper, then transferred to our digital system)

– Social media direct messages

– Email communications

How We Use Your Information

We use your personal information to:

– Send you updates about new books and writing

– Deliver promotional content and special offers

– Respond to your inquiries

– Improve our services

– Comply with legal obligations

Legal Basis for Processing (GDPR)

We process your personal information based on:

– Your consent (which you can withdraw at any time)

– Our legitimate interests in promoting our books

– The performance of any contract between us

– Legal obligations we must fulfill

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

Data Retention

We keep your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You can request deletion of your data at any time.

Your Rights

You have the right to:

– Access your personal information

– Correct inaccurate data

– Request deletion of your data

– Withdraw your consent

– Object to our use of your information

– Request a copy of your data

International Data Transfers

As an Australian business serving international readers, we may transfer data across borders.

Third-Party Services

We use MailerLite as our email marketing platform to manage our mailing list and send communications. They have their own privacy policy and are required to protect your information in compliance with data protection laws.

Any paper records of your information collected during in-person presentations are securely destroyed after being transferred to our digital system.

Children’s Privacy

Our services are not directed at children under 15. We do not knowingly collect personal information from children under 15.

Changes to This Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on our website.

Contact Us

For any questions about this privacy policy or your personal information, please contact us at contact@torroxburgh.com.

Your Rights Under GDPR and CCPA

If you are in the EU or California, you have additional rights regarding your personal information. Please contact us to exercise these rights.

Complaints

If you have concerns about how we handle your personal information, please contact us first. You also have the right to complain to your local data protection authority.